Tag
Human judgement
2 articles
Automation
How To · 7 min
The Human/System Boundary in Operational Design
The useful boundary is not human versus automation. It is repeated handling versus the judgement, context, and accountability that still need a person.
Breakdowns · 5 min
What Is Human-in-the-Loop Automation?
Human-in-the-loop automation keeps a person at the decision points a rule cannot cover: the machine handles, the human makes the judgement calls.