Tag
Reliability
6 articles · 2 silos
How To · 5 min
When a CRM Batch Only Partly Succeeds
Two onboarding tasks exist, but a third was rejected. Before rerunning the batch, account for what each request actually did.
How To · 5 min
When Webhook Events Arrive Out of Order
A CRM record moves to approved, then an older event arrives and changes it back. Decide which state to apply before writing to the receiving system.
Build Notes · 8 min
Webhook retries that do not double-charge
A living-example teardown of at-least-once webhook delivery: why a lost ack double-charges, and how an idempotency key plus backoff make a retry safe.
How To · 8 min
Reliable Integrations Need an Operating Model
Reliable integrations need more than a working connection: they need a record contract, failure signal, safe retry behaviour, and a named recovery owner.
Breakdowns · 8 min
What Is Idempotency in Integrations?
Idempotency is the property that lets an operation run twice and land the same result as running it once, the thing that makes an integration safe to retry.